Job Description

Do you have great customer service skills? Enjoy variety in your job and work well with numbers and people? We are Canada’s largest fencing company, with 13 branches in AB, BC, SK & ON. as well an authorized distributor for several industry leading fence, gate, gate automation and hardware companies. We are expanding our team and looking for that dynamic person to join us.

Principal Duties & Responsibilities:

Under the direction of our Warehouse Manager, this position will:

Interact and respond to customers (walk-in and phone) in a prompt and professional manner identifying what the project requirements are, recommending and quoting specific product(s).

If customer wishes to purchase, source product from the warehouse and/or yard or obtain ordering information, invoice and process final payment or post to customer account.

Promote company and official vendor products.

Use existing team resources for advising on product questions or customer recommendations.

Direct customers to appropriate departments for order pickups, finalizing sales for counter orders.

Adhere to all safety requirements while on the job.

Other duties or special assignments as assigned.

Environment:

This is a full-time position, Monday to Friday 7:00am to 5:00pm with adjustment in the winter season. We are located in the Foothills industrial area; own transportation is recommended. Our new team member must be physically fit and able to lift small parts up to 60lbs. Heavier lifts with assistance.

Position is based in the warehouse office with movement throughout the warehouse, fabrication shop and yard.

Safety boots required by the incumbent.

High visibility vests and protective eyewear will be provided.

Education and Experience:

A minimum of 1 to 2 years customer service experience is required.
Minimum High School Diploma is required.
Payment experience (debit machine, cash, account posting) is required.
Basic computer skills are required.
Background knowledge of the fencing and/or gate industry is preferred.
Accuracy of numbers, top communication skills (verbal & written), dependability and a mechanical and/or technical aptitude are all attributes for this position.

Salary Range:
$18.00 to $20.00 depending on experience.